Our Services

Infrastructure Management Services -

Server & Storage Management, Network & Security Management, End User Computing /Desktop & Help Desk Management, DB & Email Management, Remote Infrastructure Management

Software Services(Implementation & IP Focused) -

Custom Development, Enhancement & Integration, Customization , Re-engineering, Turnkey Projects ,R&D, Product Development, myLearningCube : Cloud Based eLearning Platform, Emerging Technologies – BigData/Cloud Computing / IOT/Blockchain/ Automation/Devops/ BOTS/ Mobility , Microsoft Dynamics/CRM/XRM/Sharepoint/CloudBI/Azure/dotnet/K2 , SAP – Hana, S4Hana, C4C , ByD, traditional implementations

Application Management Services -

Application Production Support,- Application Helpdesk Support & Job Monitoring, Application Enhancements, Performance Monitoring,Product Support

Software Services(Implementation & IP Focused) -

Custom Development, Enhancement & Integration, Customization , Re-engineering, Turnkey Projects ,R&D, Product Development, myLearningCube : Cloud Based eLearning Platform, Emerging Technologies – BigData/Cloud Computing / IOT/Blockchain/ Automation/Devops/ BOTS/ Mobility , Microsoft Dynamics/CRM/XRM/Sharepoint/CloudBI/Azure/dotnet/K2 , SAP – Hana, S4Hana, C4C , ByD, traditional implementations

Learning & Development -

Research Based experiential Professional Training Content, Focused on B2B & B2C ,Availability of wide variety of Technical, Banking Subject Matter & Project management Courses, Driven through systems

Shared Services -

Sales Process Outsourcing, Marketing operations, HRO, IT Operations, KPO

Professional Services & Consulting -

Insourcing model, RPO, Contingency Model, Managed Services ,Consulting , BPR, Offsite, Offshore



Recruitment Process outsourcing

The business environment is changing dynamically and staying competitive is one of the most fundamental business requirements. The modest improvements in the business are no more sufficient to remain leader in the business. One of the key areas to stay lean and mean is to reduce recruitment cost which can be achieved in the tune of 30 - 40%.

To achieve this goal, at JGoldmead we have developed Recruitment Process Outsourcing (RPO) Model. In this model, either part or most of the recruitment activities are outsourced to a recruitment services company like JGoldmead. JGoldmead will facilitate the recruitment by providing skilled resources, tools, technologies, etc and would virtually function as its customer’s "recruitment department". JGoldmead team would be responsible for end-to-end recruitment, right from gathering requirements upto joining of the candidate..

In another RPO model, a dedicated team of recruiters will be deployed at customer’s site and JGoldmead offices to work on the requirement. This team would follow the customer’s existing recruitment process or adopt JGoldmead proven recruitment methodologies to suit customer’s needs. JGoldmead provides necessary MIS reports from time to time that helps its customer to monitor the proceedings..

Customer Service

For any successful business, it is important to provide customer support by giving a quick and accurate customer response. Jgoldmead infotech Outsourcing Customer Support helps to achieve this goal by dealing with volumes of such responses and providing enhanced value services to customers as per their specific requirements. We deliver the following Customer Support Services based on the specific needs of your business, buying behaviors and communication preferences:

  • Order Fulfillment.
  • Query Resolution.
  • Response to Inquiry or Feedback.
  • Subscription Services.
  • Order Taking.
  • Pre-Sales Post-Sales & Order Fulfillment.
  • Documentation & Payment Queries.
  • Post-Sales Product Support